Red and Grey Winter Gnome with Snowflakes

For returning a product, please contact us within 30 days from the day that you received your order. You will then have additional 15 days to have the product returned to us from the moment of its approval.

We will accept a return as long as all merchandise is in the original packaging and received back in the condition in which it shipped.

RMA number must be assigned and we request tracking information in advance.

Refund for the order will be upon receipt of the item and not before.

Return policy does not apply to: clearance items, special orders, custom orders.

How long does it take you to ship out?

Each product requires different handling time. Please look at the product's specs tab under "Average Handling Time (in days)".

Where do you ship from?

Although we don't indicate the full ship from address. We do indicate the zipcode at the Product Specs tab under "Ship from ZIP Code".